PRIVACY POLICY

1. INTRODUCTION

PlusCarwash India ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in India.

Last updated: January 16, 2026

2. INFORMATION WE COLLECT

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Vehicle information and booking details
• Payment information (processed securely through third-party providers)
• Location data when searching for our services
• Communication preferences and feedback

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and manage your bookings
• Send you booking confirmations and service updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our services and website experience
• Comply with legal obligations under Indian law

4. DATA SHARING AND DISCLOSURE

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processors, email services)
• When required by law or to comply with legal processes
• To protect our rights, property, or safety
• With your explicit consent

5. COOKIES & TRACKING

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. We comply with Indian IT Act, 2000 and related regulations.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by Indian law.

8. YOUR RIGHTS

Under Indian privacy laws and regulations, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time
• File a complaint with relevant authorities

9. CHILDREN'S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

11. CONTACT US

For questions about this Privacy Policy or to exercise your rights, please contact us:

Email: privacy@pluscarwash.in
Phone: +91 9878100079
Address: Phagwara, Punjab, India - 144401